Support & Assistance
Your satisfaction is our priority. Find answers or get expert help fast—whether it’s troubleshooting a device or advice on making the right purchase.
Frequently Asked Questions
How long will it take to receive my order?
Most orders are shipped the same or next business day and delivered in 1–3 working days across the UK. You’ll receive tracking as soon as your package leaves our warehouse.
Can I return or exchange a product?
Absolutely. We offer easy returns within 30 days, no questions asked. Learn more about returns and exchanges on our Terms of Use page.
Need technical support?
Our experts are here to help! Visit our support page, call us during office hours, or start a live chat for immediate assistance.
How do I track my order?
Check your email for your tracking number or log in to your account to view live order updates at any time.
Need Further Help?
Got a complicated issue or want to talk to a real person? Our support team in Cambridge is ready to assist by phone, email, or chat.
Call us: +44 1223 920 577
Email: [email protected]
17 Mill Lane, Cambridge, CB2 1RX, United Kingdom
Mon-Fri: 9:00-18:00, Sat: 10:00-16:00